ON THE PROCESSING OF PERSONAL DATA

This Privacy Policy provides information about the processing of personal data by the Service Provider.

The Service Provider acknowledges the importance of the protection of personal data of the customers and business partners and other data subjects (hereinafter all referred to as the ‘data subjects’) and undertakes to respect and protect the privacy of each data subject.

This Privacy Policy is addressed to our customers and partners, and their representatives (employees and other authorised persons who maintain contact with the Service Provider). It explains how personal data is processed and what rights you and your representatives have.

When processing personal data, the Service Provider complies with all legislation governing the protection of personal data, the applicable regulations of the competent authorities, as well as the established standards and procedures to ensure that personal data is processed accurately, legally, lawfully, transparently and securely.

The personal data controller is Service Provider Jurgita Ziabkinaitė, business activity certificate no. 695030, e-mail: vertimai@juzvertimai.lt, tel. No: +37065012943.

You provide personal data to the Service Provider voluntarily. The Service Provider must process it to be able to conclude contracts with you, properly fulfil the obligations assumed towards you and other legal commitments.

Purposes and legal grounds for the processing of personal data: Conclusion and performance of contracts with customers, including the recovery of arrears from defaulting customers, mandatory accounting of business operations, and business analytics.

The Service Provider does not transfer any personal data under processing to third parties. In cases prescribed by law, the Service Provider also submits your data to the relevant state authorities in fulfilment of the legal obligations.

How and why we collect and use your personal data

The Service Provider requires your personal data, which can be collected in the following ways. The Privacy Policy explains what you can expect when the Service Provider collects personal information about:

• Visitors to the website (www.juzvertimai.lt);
• Potential customers who have contacted the website or made a request for services;
• Customers who placed the order.

Contact us

Our website provides several ways to contact us. We receive, review, and respond to all enquiries ourselves. To contact us via the website, you will provide us with your name, and e-mail address. If you contact us by e-mail, we will process the following data of your e-mail: Your name, surname, e-mail address and the message text. Such data will be processed for the performance of the contract. If you do not provide your contact information, we will not be able to contact you. Please note that the website may also use e-mail tracking or blocking software, and you must ensure that the e-mails you send do not contain illegal content. If the order is fulfilled, the electronic version of the order is stored under the established procedure. If the order is not executed, the enquiry form and correspondence are deleted, except for the specific information that is subject to other terms of the Privacy Policy or legislation.

All personal data you provide when communicating with us is used only for the above purposes, as well as to administer the website and manage communication flows. We undertake not to use your personal data in any publications in such a way that it is possible to identify you without your express consent. Please note that we may need to contact you by e-mail or telephone. Do not forget to notify us of any changes to your personal information.

We do not usually disclose your personal information. However, in certain circumstances, we may be required to transfer personal data when:

1. We must disclose information under the law, including when we must disclose personal data to the tax administrator and law enforcement authorities for crime prevention and detection;
2. We must disclose personal data in connection with legal proceedings or obtain legal advice, or disclosure is necessary to establish, enforce or defend our rights;
3. The information must be disclosed to protect our interests or the interests of others (for example, to prevent fraud);
4. The information must be disclosed to protect your vital interests (for example, if you feel unwell on our premises and we must seek medical attention).

The Service Provider stores the processed personal data for no longer than required by the purposes of the data processing or provided by law, or until the limitation period for any claims expires.

You have the right to get access to your personal data, to request the rectification or erasure of such data, to restrict the processing of the data, to object to the processing of the data, as well as the right to data portability.

When the Service Provider processes your personal data based on a legitimate interest, you have the right at any time to object to the processing of personal data relating to you by the Service Provider for reasons related to your particular case.

The right to request the erasure of data, the right to restrict data processing, the right to data portability and the right to object to data processing are not absolute. The law may provide for additional conditions for their implementation.

You have the right to ask us to delete your personal data. Please note that we will only be able to comply with such a request if:

• Your personal data is no longer needed for the purposes for which it was collected (for example, we need your personal data to respond to your letters);
• The collection, storage or use of personal data is prohibited by law;
• Your personal data is not needed to establish, enforce, or defend a legal claim, for example, in legal proceedings.

You have the right to ask us to restrict the processing of your personal data:

• During the period required to ascertain the accuracy of your personal data when you make claims about the accuracy of the data;
• When our collection, storage or use of your personal data is illegal, but you decide not to request the deletion of the data;
• When we no longer need your personal data, but you need it to establish, enforce or defend a legal claim;
• During the period necessary to determine whether we have a more substantial legal basis to continue to process your personal data if you have exercised your right to object to the processing of your personal data.

You have the right to transfer data that we have received from you with your consent or for contract purposes. If you exercise this right, we will share a copy of the data you provide at your request.

You have the right to object to our use of your personal data:

• When we use such data to safeguard our legitimate interests, but we do not have a significant legal basis to continue to use your personal data.

Complaints

You are important to us, and we need to ensure the protection of your personal data. We apply strict standards to the collection and use of personal data. So, we take any complaints about the use of your personal data very seriously and please let us know of any problems with it. When you contact us to make a complaint, we only use your personal data to investigate and respond to your complaint and to assess the quality of the services we provide. Upon receiving a complaint against a member of our team, we may need to disclose your identity to that person. You can indicate that you do not want your personally identifiable information to be revealed, and we will endeavour to comply with your request. However, it may not always be possible to deal with a complaint anonymously. If you are dissatisfied with our response, you can also complain directly with the State Data Protection Inspectorate. You also have the right to appeal to the supervisory authority in the Member State in which you have your habitual residence, place of work or the business office where the alleged infringement was committed.

If you are concerned about the Service Provider’s actions/omissions that you believe may not comply with this Privacy Policy or legal requirements. In that case, you may contact the Service Provider at any time in any way convenient to you.

If the issue cannot be resolved amicably, you have the right to apply to the State Data Protection Inspectorate, which is responsible for the supervision and control of personal data protection legislation.

If necessary, the Service Provider has the right to update the above information.